Frequently asked questions
Below, we present the answers to the most frequently asked questions that our clients ask. Simply review the list and click on the question to see the information you are looking for.
DO I NEED A INTERNATIONAL DRIVER LICENSE TO RENT A VEHICLE?
No. It is enough for you to be the holder of a valid driver’s license in your country of origin.
WHAT IS THE HOURS OF ATTENTION TO THE PUBLIC IN THE CAR RENTAL OFFICES?
Every day, from 7:00 in the morning, to 8:00 in the evening. The International Airport office will remain open to assist you if you have a reservation, outside of these hours.
IS THERE ANY TAX THAT SHOULD BE PAID WHEN RENTING A VEHICLE?
Yes. Any sale of goods or services in our country, is taxed with 15% VAT. This tax is applied to the total of your invoice.
WHAT ARE THE ACCEPTABLE PAYMENT FORMS FOR THE RENT OF A VEHICLE?
You can pay your bill with the main Credit Cards:
- American Express
- MasterCard
- Visa
- Credomatic
For more information contact us.
IS THERE ANY LIMITATION OF AGE FOR THE RENT OF A VEHICLE?
The person who rents the vehicle, must have a minimum age of 23 years.
ARE THERE ADDITIONAL CHARGES FOR REGISTERING AN ADDITIONAL DRIVER FOR THE RENTING VEHICLE?
There’s no charge for registering an additional driver. However, the second additional driver incurs an extra cost.